• Contact Us
  • My Tickets
  • Seller Login
English (US)
US English (US)
AU English (AUS)

Get Answers

    Please fill out the contact form below and we will reply as soon as possible.

    Search for answers or browse our knowledge base.

    Ticket Buyers

    Helpful resources for TicketLeap ticket buyers, including retrieving tickets, requesting refunds, and managing accounts.

    Getting Started with TicketLeap

    Create your free account, customize your event page, and start selling tickets in minutes.

    10 Articles by 1 Author

    Event Setup & Management

    Comprehensive guides for seamless event creation, configuration, and management using TicketLeap.

    Ticket & Sales Management

    Help for managing ticket sales, tracking revenue, and optimizing your event's success.

    11 Articles by 1 Author

    Attendee Management

    Detailed guides for managing attendee information within TicketLeap.

    6 Articles by 1 Author

    Managing Your Seller Account

    Step-by-step instructions for managing users, updating account details, and customizing your TicketLeap account settings.

    6 Articles by 2 Authors

    Fees & Payments

    Essential information on setting up payments, managing fees, and adding tax details for your TicketLeap events.

    5 Articles by 1 Author

    Reporting

    Comprehensive resources for generating sales, orders, payments, and attendee scan reports to track your TicketLeap event's performance.

    4 Articles by 1 Author

    Marketing Integrations

    Step-by-step guides for integrating Meta Pixel, Bing Ads, and creating custom 'Buy Tickets' buttons to boost your TicketLeap event marketing.

    4 Articles by 2 Authors

    Event Day Information

    Guides for managing attendee check-ins, troubleshooting, and using TicketLeap's mobile apps on event day.

    8 Articles by 1 Author

    🔥 Popular Articles

    How do I sign into my TicketLeap Account? Contact Us Can I get a refund or exchange my ticket? I lost or never received my tickets. How do I retrieve them? I have a question about the event I'm going to. How do I get in touch? Introduction to TicketLeap Scan Issues printing your tickets When do I receive payment for my event? TicketLeap Sell Mobile App How do I set up discount codes?

    More Resources

    Ticket Buyers

    Helpful resources for TicketLeap ticket buyers, including retrieving tickets, requesting refunds, and managing accounts.

    Getting Started with TicketLeap

    Create your free account, customize your event page, and start selling tickets in minutes.

    Event Setup & Management

    Comprehensive guides for seamless event creation, configuration, and management using TicketLeap.

    Ticket & Sales Management

    Help for managing ticket sales, tracking revenue, and optimizing your event's success.

    Attendee Management

    Detailed guides for managing attendee information within TicketLeap.

    Managing Your Seller Account

    Step-by-step instructions for managing users, updating account details, and customizing your TicketLeap account settings.

    Fees & Payments

    Essential information on setting up payments, managing fees, and adding tax details for your TicketLeap events.

    Reporting

    Comprehensive resources for generating sales, orders, payments, and attendee scan reports to track your TicketLeap event's performance.

    Marketing Integrations

    Step-by-step guides for integrating Meta Pixel, Bing Ads, and creating custom 'Buy Tickets' buttons to boost your TicketLeap event marketing.

    Event Day Information

    Guides for managing attendee check-ins, troubleshooting, and using TicketLeap's mobile apps on event day.

    Welcome to the TicketLeap Help Center!

    Our user-friendly TicketLeap help center is always buzzing with the latest updates to empower you to plan your next event with confidence!

    It's also a handy resource to use to answer ticket buyer questions. Trust us to provide the unwavering support you need for a successful event!

    Can't find what you're looking for? Contact us

    • Features
    • Pricing
    • How It Works
    • About
    • Careers
    • Sitemap
    • Blog
    • Status Page
    • Privacy Policy
    • Terms of Service
    • Ticketing Services Agreement
    • Purchase Agreement
    • Do not sell or share my information

    ©2025 TicketLeap. All Rights reserved.

    Knowledge Base Software by Helpjuice