Please fill out the contact form below and we will reply as soon as possible.
Ready to manage refunds for your event attendees? No problem! Follow the instructions to process refunds for your ticket buyers...
December 5th, 2024 202 views 0 likes
Ticket Buyer If you are a ticket buyer looking for a refund or exchange, you must contact the event organizer directly to request a...
December 5th, 2024 198 views 0 likes
With TicketLeap, you can add, delete, or edit your ticket types even after you have created your event. From the Events tab,...
December 5th, 2024 199 views 0 likes
If you have not sold any tickets for the ticket type you would like to delete, you can safely delete...
December 5th, 2024 121 views 0 likes
If you are stopping ticket sales because you need to cancel your event, please remember to contact TicketLeap once you...
December 5th, 2024 204 views 0 likes
Ticket availability is a setting that controls where a particular ticket type can be purchased. The possible options are: Active...
December 5th, 2024 193 views 0 likes
TicketLeap will automatically close sales for all ticket types one minute before the event's end date and time. If no...
December 5th, 2024 125 views 0 likes
On TicketLeap, you can set your sales to start and end on specific dates and times. Please note when setting...
December 5th, 2024 132 views 0 likes
To send someone complimentary tickets, create a 100% off general discount code and send that code to the recipient(s) for...
December 5th, 2024 150 views 0 likes
With TicketLeap, event organizers can create specialized discount codes for their attendees. These discounts can be a percentage or amount...
December 5th, 2024 245 views 0 likes
Login to your TicketLeap account . Go to Reports tab and select Orders report from the dropdown. Enter the buyer's name,...