The Stats section of the app provides a quick snapshot of useful information about all downloaded events, as well as the number of successful scans validated by this device.
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Device stats are displayed per device for all events currently downloaded on the device.
- Total Tickets on Device: The total number of tickets downloaded to the device for all selected events.
- Valid tickets: All the tickets that will successfully scan in.
- Voided tickets: All the tickets that won't scan in.
- Tickets Checked In: The total number of tickets currently scanned at all selected events (upon the last sync).
- Scanned Locally: The total number of tickets scanned on this particular device that has been successfully synced with the system.
- Waiting to Sync: The total number of tickets successfully scanned on this device that has not yet been synced with the database.
- Last Sync: The most recent date and time at which a successful sync occurred.
With a reliable Wi-Fi connection, the scanner will automatically sync periodically. However, if you notice it isn’t syncing as expected, you may need to initiate a manual sync by tapping SYNC.
- Event Stats displays stats per event for any events currently downloaded on the device.