How do I see scan statistics on TicketLeap Scan?

The Stats section of the app provides a quick snapshot of useful information about all downloaded events, as well as the number of successful scans validated by this device.

  • Device stats are displayed per device for all events currently downloaded on the device.
    • Total Tickets on Device:  The total number of tickets downloaded to the device for all selected events.
    • Valid tickets: All the tickets that will successfully scan in.
    • Voided tickets: All the tickets that won't scan in.
    • Tickets Checked In: The total number of tickets currently scanned at all selected events (upon the last sync).
    • Scanned Locally: The total number of tickets scanned on this particular device that has been successfully synced with the system.
    • Waiting to Sync: The total number of tickets successfully scanned on this device that has not yet been synced with the database.
    • Last Sync: The most recent date and time at which a successful sync occurred.

With a reliable Wi-Fi connection, the scanner will automatically sync periodically. However, if you notice it isn’t syncing as expected, you may need to initiate a manual sync by tapping SYNC.

 
  • Event Stats displays stats per event for any events currently downloaded on the device.