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Refunds, Exchanges, and Payments

    Please fill out the contact form below and we will reply as soon as possible.

    • Can I get a refund or exchange my ticket?

      To request a refund or exchange, you must  contact the event organizer  directly. Go to the event page where you bought tickets, scroll...

      December 4th, 2024 15599 views 5 likes

    • Why is there a charge from TicketLeap on my credit card?

      TicketLeap is an online ticketing platform. Event organizers and venues use us to sell tickets to their events online. If...

      December 4th, 2024 2195 views 0 likes

    • Refund Protection FAQ

      If refund protection was offered for your event by our partner, Protecht, and selected at checkout, it provides optional coverage...

      November 17th, 2025 165 views 0 likes

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