If refund protection was offered for your event by our partner, Protecht, and selected at checkout, it provides optional coverage that may allow you to request a refund in certain circumstances. Please note: the refund will not be processed by TicketLeap or the Event Organizer.  For an in-depth look at what Refund Protection covers, please visit Pro...

To reserve specific seats for certain purposes, use the Hold feature. You can apply holds after setting up your venue and creating a seating chart. For instructions on adding a venue, see How do I add a venue?   Note: When setting up your event, select Yes for Is this a reserved seating event?   Types of Holds There are two ways a hold can be create...