Table of Contents
Personalize Your Event Page
Publish & Share Your Event
Reserved seating is a vital feature of TicketLeap, designed to enhance the event experience for organizers and attendees. Consumers can choose their preferred seats, even on mobile devices, giving them control over their event experience and enhancing convenience from the moment they purchase tickets.
Initial Setup
In the event creation process, TicketLeap will prompt if this event requires reserved seating. To get started, select Yes.
Venue Type Selection
The list of available venues in the selection box will change based on your choice of whether to use Reserved Seating:
- No: only shows General Admission venues
- Yes: only shows Reserved Seating venues
Once you select a reserved seating venue, you’ll see a list of saved seating charts. You can choose an existing chart or create a new one if none have been previously created. If you need to create a seating chart, refer to How Do I Create a Seating Chart?
After clicking the desired seating chart, click select and continue.
You’ll also need to enter specific event details:
- Event Name: Keep it short and memorable; it’s also part of your event URL, but you can edit it later if needed.
- What kind of event is this?: Pick a category so people can easily find your event on TicketLeap Events, our public event listing page.
- Start & End Time: Set your schedule. For multiple sessions, consider setting it up as a recurring event. Learn more about how to create a recurring event.
Tickets & Pricing
After clicking continue, you’ll be brought to the tickets page, where you’ll enter pricing for your event and add additional seat price options if needed.
You’ll need to enter a name (think “Adult” or “Reserved”). Then, you’ll need to enter a price for online sales and box office sales.
You may also enter additional seat price options based on the type of attendee (e.g., child, student, senior). Simply click on add another seat price option, then enter the corresponding details.
Category Settings
Click on the gear icon in the top right corner of a category to edit the category settings. Click on additional settings to view more category settings.
Category settings apply to the entire seat category. There is not a way to apply these changes only to specific seat price options.
- Description: A description of the seat type. This is a large text field.
- Minimum & Maximum Tickets Per Order: Set these values to restrict the number of tickets per order. By default, all orders are limited to a maximum of 10 tickets. You can increase this limit by entering a higher number here (up to 100).
- Ticket Availability: If enabled, the category is available for sale in the respective point of sale (online or box office). Both options are enabled by default.
- Sales Dates: Set the specific date and times when the ticket will be available for purchase.
- Show Badge at check-in: Allow ticket scanners to easily identify attendees with special tickets (e.g., VIP access or accessibility accommodations) during check-in using the TicketLeap Scan App.
Personalize Your Event Page
This is where your event shines! Make your page attractive and easy to navigate:
- Add a header image or background: A relevant image helps your page stand out. Check here for some design tips for your event page.
- Write an event description: Clearly describe what attendees can expect.
- Select accent colors: Choose colors that match your brand or event theme.
- Preview your page: Use the preview tool to see how your page looks on desktop and mobile devices.
When you’re happy with your page, click Continue to move to the next step.
Seat Settings
Click on Seat Settings in the sidebar to access additional settings for reserved seating events.
- Seat Selection: Allow buyers to pick their own seat, use best available, or both. NOTE: Even with Pick Your Seat Only, the best available option may still be present in some areas to allow buyers using accessibility tools to use the PYOS option, as recommended by Americans with Disabilities Act standards.
- Allow Orphaned Seats: Allow buyers to leave single, unoccupied seats in a row. Disabled by default.
- Require Best Available Seats to Be Together: When using best available, require that all seats are in the same row, next to each other, and part of the same category. Disabled by default
Publish & Share Your Event
You're ready to go live. Just a quick check before publishing:
- Review your event details
- Customize your event URL for easy sharing.
- Download your event’s QR code for quick access to your ticket page.
Click Publish. Your event is now live and ready to share!
