Do you want a simple yet effective way to engage with your attendees after they've made a purchase? Adding a post-purchase message can serve various purposes - from sharing general event information to providing instructions or simply expressing gratitude for their purchase.
Setting up your post-purchase message
- From the Events tab, select Manage next to the event where you want to set up a post-purchase message.
- Select Advanced Settings.
- Enable Post-Purchase Message.
- Enter a message of your choice in the text box.
- Choose where to display your message by checking the boxes:
- Confirmation Email: The message will be sent to attendees through a confirmation email. It's a great way to keep the interaction going even after they've left the website.
- Confirmation Page: This is the page attendees see immediately after completing their purchase. Your message here can serve as a pleasant surprise and an additional source of information.
- Event Reminder Email: For a gentle reminder before the event, you can include your post-purchase message in event reminder emails. It helps keep your attendees excited and well-informed.
- Click Save.
How the post-purchase message looks
Here are a few examples of how the post-purchase message looks in each of these contexts:
Confirmation Email
Confirmation Page
Event Reminder Email
