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Home Event Setup & Management

Creating & Managing Events

Learn how to create, edit, clone, delete, or reschedule events, manage capacities, and update venue details.

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    • How do I publish my event?

      Sometimes, event details still need to be finalized. Your event builds are saved as drafts. However, once the necessary information...

      December 4th, 2024 1217 views 0 likes

    • How do I schedule a recurring event?

      The schedule builder is the ultimate solution for organizers of large event series and timed entry attractions. With it, you...

      December 4th, 2024 952 views 0 likes

    • How do I delete an event?

      Note With TicketLeap, you cannot delete an event when tickets have been sold. It is a proactive measure to ensure...

      December 5th, 2024 852 views 0 likes

    • How do I cancel an event?

      Canceling an event is sometimes necessary. In accordance with the  Ticketing Services Agreement , this article will guide you through...

      December 5th, 2024 1313 views 0 likes

    • How do I hide an event?

      If you want to keep your event private, you can choose to hide it from the public. This means the...

      December 5th, 2024 815 views 0 likes

    • How do I clone an event?

      Save time and streamline your event setup with our cloning feature!  Follow these instructions to clone an existing event: On...

      December 5th, 2024 989 views 0 likes

    • How do I edit an event date?

      Whether you've sold tickets or not, you can edit the date of your event. Event With No Tickets Sold If...

      December 5th, 2024 929 views 0 likes

    • How do I edit capacities?

      Setting an event capacity limits the total number of tickets available. For example, if you can fit 100 people in...

      December 5th, 2024 1248 views 0 likes

    • How do I edit a venue?

      If you need to make any changes to an existing venue, go to the Manage menu and select Venues. Navigate...

      December 5th, 2024 735 views 0 likes

    • How do I postpone/reschedule my event?

      Rescheduling or postponing an event brings particular challenges. Whether you're dealing with unforeseen circumstances, venue issues, or other reasons, this...

      December 5th, 2024 936 views 0 likes

    • How can I receive email notifications for ticket orders?

      TicketLeap's email notification feature will alert you whenever an order for your event is completed. Email notifications provide an easy...

      December 4th, 2024 914 views 0 likes

    • How do I add a new ticket type for multiple performances?

      To add a new ticket type for multiple performances of an event, follow the steps below. Add a ticket across...

      December 5th, 2024 1129 views 0 likes

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