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Home Event Setup & Management

Creating & Managing Events

Learn how to create, edit, clone, delete, or reschedule events, manage capacities, and update venue details.

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    • How do I publish my event?

      Sometimes, event details still need to be finalised. Your event builds are saved as drafts. However, once the necessary information...

      December 19th, 2024 513 views 0 likes

    • How do I schedule a recurring event?

      The schedule builder is the ultimate solution for organisers of large event series and timed entry attractions. With it, you...

      December 19th, 2024 473 views 0 likes

    • How do I delete an event?

      Note With TicketLeap, you cannot delete an event when tickets have been sold. It is a proactive measure to ensure...

      December 19th, 2024 382 views 0 likes

    • How do I cancel an event?

      Cancelling an event is sometimes necessary. In accordance with the  Ticketing Services Agreement , this article will guide you through...

      December 19th, 2024 505 views 0 likes

    • How do I hide an event?

      If you want to keep your event private, you can choose to hide it from the public. This means the...

      December 19th, 2024 408 views 0 likes

    • How do I clone an event?

      Save time and streamline your event setup with our cloning feature!  Follow these instructions to clone an existing event: On...

      December 19th, 2024 344 views 0 likes

    • How do I edit an event date?

      Whether you've sold tickets or not, you can edit the date of your event. Event With No Tickets Sold If...

      December 19th, 2024 391 views 0 likes

    • How do I edit capacities?

      Setting an event capacity limits the total number of tickets available. For example, if you can fit 100 people in...

      December 19th, 2024 429 views 0 likes

    • How do I edit a venue?

      If you need to make any changes to an existing venue, go to the Manage menu and select Venues. Navigate...

      December 19th, 2024 381 views 0 likes

    • How do I postpone/reschedule my event?

      Rescheduling or postponing an event brings particular challenges. Whether you're dealing with unforeseen circumstances, venue issues, or other reasons, this...

      December 19th, 2024 381 views 0 likes

    • How can I receive email notifications for ticket orders?

      TicketLeap's email notification feature will alert you whenever an order for your event is completed. Email notifications provide an easy...

      December 19th, 2024 361 views 0 likes

    • How do I add a new ticket type for multiple performances?

      To add a new ticket type for multiple performances of an event, follow the steps below. Add a ticket across...

      December 19th, 2024 386 views 0 likes

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