This webinar, "Managing Accounts and Events: Your Ticketing Command Center," is a practical, hands-on training session designed to help TicketLeap event organizers feel confident running their TicketLeap accounts day to day. The session covers the core tools you need to stay organized: adding team members with the right access levels, saving venue details, and creating discount and promo codes for things like early bird specials, sponsor comps, or social media promotions. You will also learn how to issue refunds, swap tickets to a new date, and handle event cancellations, including how to pause ticket sales, email your buyers, and get help with bulk refunds when needed.

The webinar also showcases how to make your event page look more polished and professional by adding images, a background, and even a YouTube video. On top of that, our team walks through common issues you may run into, like why ticket sales might stop unexpectedly and how to fix them quickly. By the end of the session, you will have a much clearer picture of how to use TicketLeap to manage your events from start to finish, all without needing any technical experience.