TicketLeap provides two types of sales reports to help you understand your event's performance: Sales Detail Report and Sales Summary Report.

💡 Tip

The quickest way to view a sales report for a specific event is directly from the Events page using the Quick Reports (graph) icon. This skips the need to filter by date range or select events manually. See the steps below.

 

Access a Sales Report for a Specific Event (recommended)

1. Log in to your TicketLeap account.
2. Go to the Events page and locate the event you want to report on.
3. Click the Quick Reports icon (graph icon) in the Actions menu next to the event.
4. Select Sales Detail or Sales Summary from the dropdown.

The report will open pre-filtered to that event, so all data displayed will be for the selected event only.

Sales Detail Report

This report provides an in-depth, per-event breakdown of ticket sales. The Sales Detail Report is designed for reviewing specific event-level financials, including ticket-type level sales, fees, cash/check sales, payout amounts, and sales tax collected.

Best For:

• Reconciling finances after an event
• Understanding how different ticket types performed
• Viewing non-ticketed donations received
• Accounting or bookkeeping purposes
• Identifying cash/check sales made via the Box Office

1. Total Net Sales: Total face value of tickets sold (excluding fees or taxes)
2. Fees & Sales Tax: What buyers paid in fees, sales tax, and any optional add-ons (such as refund protection offered through TicketLeap)
3. Total Collected: Full amount paid by buyers (tickets + fees + taxes)
4. TicketLeap Fees Owed: The amount TicketLeap retains. These are deducted from your payout, and include:
   1. Ticketing & Online Transaction fees owed
   2. Optional add-ons the buyer purchased
5. Cash/Check Sales: Any cash or other non-credit / debit card payments collected via Box Office
6. Payout: Total Collected minus TicketLeap Fees Owed and Cash/Check Sales
    (Includes Sales Tax collected)
7. Sales Tax: The portion of Total Collected that was sales tax and owed back to you
8. Gross Profit (incl. cash sales): Payout plus Cash/Check Sales

Sales Summary Report

You can use this report to view your event sales at a glance.

The Sales Summary Report provides a summary of key financial metrics across all ticket types.

Best For:

• Quickly reviewing how multiple events performed
• Comparing revenue across events
• Reporting high-level sales to stakeholders
• Getting a fast snapshot without deep analysis

1. Net Sales: Total sales with no deductions
2. Payout Amount: What you should receive after fees and cash payments collected at the Box Office are removed (includes donations and sales tax)
3. Net Fees Owed: TicketLeap's fees for the event plus any buyer optional add-ons (such as refund protection offered through TicketLeap)
4. Sales Tax Collected: Tax paid by buyers
5. Profit: Payout Amount + Cash/Check Sales - Sales Tax

Access a sales report from the Reports tab

If you need to view sales across multiple events or your full organization, you can use the Reports tab instead.

1. Log in to your TicketLeap account.
2. Select the Reports option from the main menu and choose Sales Detail or Sales Summary.
3. Apply your filters:
   1. Date Range: Narrow your results by selecting a range of dates that match the date the buyer purchased the tickets (sales date).
   2. Event(s): Leave as-is to run the report for all events with orders during the date range, or select one or more specific events to display.
4. Click Run Report to generate the data.
5. To download, click Download and choose CSV or PDF. You can also click Clear Filters to reset and run a different report.